Division: Monitoring and Evaluation
The Division is headed by a Deputy Director and is responsible for conducting annual human resources (HR) audits in all Government Offices, Ministries and Agencies (O/M/As). The purpose of the audit is to assess the effectiveness of HR management functions in Government and to ensure that legal and regulatory compliance with the policies, procedures and methods are in place.
In addition to the audit function, the Division is in charge of investigating complaints channelled to the Public Service Commission by aggrieved staff members, since the Commission also serves as an avenue of complaints and appeals. However, Staff Rules and Regulations are explicit on procedures to be followed when communicating complaints.